Wifi won't see networks, missing choices under wifi advance

All of a sudden my wife's 5x won't see networks keeps saying disconnected. Started just before the prepare for nought update. When we choose setup/wifi/advanced network notification, keep wifi on during sleep, use open wifi are missing.

We've tried some old thread fixes, turn on blue toothe, toggle wifi and airplane mode, reboot.. nothing.

Please help. .

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