Saturday, May 28, 2016

Black screen after receiving phone calls and social media apps !?

I am facing a weird and annoying problem on my phone, Mega SGH-I527M running Marshmallow 6.0.1 CM13. It seems whenever a voice is to be heard (like when making a phone call, a messenger call, listening to a voice messaage on social media apps like Telegram, Viber, etc.) the screen goes all black.

In case of Skype and Telegram it is so bad! After receiving a Skype call, my screen never gets back even when I hit home button and I have to hard restart my phone!

My first guess was that my proximity sensor is bad, but that sensor is working... When I put my hand over proximity sensor the screen gets dimmer and when I take it out of its way, screen gets brightened; so it seems it's functioning. Where is the issue?

Any help is appreciated, as this issue is really annoying.
Cheers


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